PennREN Network Operations Center (NOC)
For those of you on KINBER’s PennREN network, this is your gateway to monitoring operations, opening a ticket, accessing diagnostics, and referring to key documentation. The PennREN NOC is your first point of contact for all services provided over PennREN, which is monitored 24 hours a day, 7 days a week, 365 days a year.
Contact the PennREN Network Operations Center by phone (preferred) at the dedicated PennREN NOC phone number of 317-274-3213. Telephone contact is the preferred and most immediate means of reporting any type of network problem, question, or emergency. Calls are immediately logged as an incident in the trouble ticket system with event history, contact information, resolution details, and follow up procedures. You can also contact the PennREN NOC via email at [email protected].
PennREN Incident Management Process
PennREN NOC Customer Impact Guidelines
PennREN NOC Network Impact Guidelines
View Scheduled Maintenance Calendar
View Unscheduled Maintenance Calendar
Not yet connected to PennREN Network? Interested in accessing PennREN services? Contact [email protected] for more information or call 717. 963.7490 to speak with a KINBER network sales support specialist.